This email confirms a lodging request for Little Bit arriving on 09/15/2018 at 9:00 AM, and departing on 09/30/2018 at 5:00 PM.  The confirmation for this reservation is #2768335. (If Bathing or Grooming services were pre-requested, a tentative date is scheduled for 09/30/2018).

Health and Vaccinations: At Bokhara we take pride in maintaining a safe and controlled environment, and meeting these standards is the result of a successful partnership between us both. Therefore, it is imperative you notify us if Little Bit has had a communicable disease within the 30 days prior to arrival or if you feel Little Bit is not feeling 100% prior to check-in. All vaccinations must be current prior to arrival.

Our records for Little Bit may be incomplete or just outdated since your last stay at Bokhara, if this is the case, please provide us with an updated copy of Little Bit's vaccinations, or you may bring them with you to check-in. For 1st Visit/New Client reservations the vaccination records must be emailed, faxed or mailed to us well in advance of the arrival date so we can verify that our required vaccinations are current for this stay.  As always, your veterinarian can fax proof of compliance directly to us at (231) 264-6667.

* Bordetella: We require that all Bordetella vaccinations be no less than six months old From May 31st - Sept 15th for the canine cough virus tends to be a summertime problem when there is high humidity and hot weather.  At all other times of the year the Bordetella will be accepted as current within the year.  Bokhara accepts no responsibility for a dog coming down with a case of canine cough. 

** Canine Influenza Vaccine: We are not requiring CIV at this time, but we highly recommend your dog having the two series vaccinations for the Canine Influenza Virus. We do not require Feline Leukemia vaccinations for cats, but we do require a negative test if you don't vaccinate for FeLeuk.

Helping to Keep Our Facility Virus & Critter Free - Your Assistance Is Needed!  We do ask for the protection of all of our boarding guests that if you are traveling to Northern Michigan with your pet that you DO NOT potty your dog at any of the public roadway rest stops, or at any of the fast food grassy areas for these areas are where you will likely pick up a nasty virus and then bring it on to our facility.  Fleas & Ticks: Additionally, for the protection of our guests we require that you maintain a year-round treatment for fleas and ticks in order to protect our resort and guests from any cross contamination. Guests arriving with parasites will be treated at the owners expense.

Our Business Office Hours of Operation:
Open 365 Days Per Year
Monday, Tuesday, Thursday & Friday   8:00am - 5:30pm
Wednesday & Saturday                           9:00am - 3pm
Sunday Morning                                       9:00am - 12pm
*  Sunday Evenings                                   5:00pm - 6:00pm

* Sunday Evenings we are open only by pre-reservation, if you are not pre-scheduled to arrive or pick up on a Sunday evening and wish to do so, please let us know in advance so the office will be open Sunday evening for your convenience.

Holiday Date Hours:  Limited check-in & check-out only between 9am - Noon on the date of all Holidays.  No early or late arrivals on the Holiday dates.  On Christmas Eve and New Year's Eve we do close at 4:00 pm.

Arrivals & Departures: We have no set check-in time, and the check-out time is 2pm (with a grace period until 3pm). Guests may arrive or depart any time during normal business hours; however, we would prefer arrivals at least 30-45 minutes prior to closing. Please schedule a departure time at check-in to help expedite the the check-out process. Check outs between 3pm and closing (except Sunday) will incur a Extended Check Out Fee of $8. The Extended Check Out charge will not apply to pets scheduled for a Bath, Brush & Nails or a Complete Grooming (this does not apply to a basic shampoo & dry bath or ancillary services.)  Check-outs between 5-6:00 PM on Sunday will always pay for that full day.

After Hours: Early Check-Ins or Late Departs There are additional charges for early or late times, please speak with us directly for pre-approval and pricing.  We do require a one night non-refundable deposit before any early or late arrival/departs can be confirmed plus our standard after or before hours charge fee.  More info can be found on our website, or call us.

• Multiple Pet Discounts for family pets sharing a boarding suite:
  2nd Pet Sharing 20% Off daily boarding rate
  3rd Pet  Sharing 25% Off daily boarding rate
• Special Set Rates for families with more than three pets (call us)
   
• Additional Discounts:
  10% OFF on the daily boarding rate for a 1st Visit/New Clients
  More discounts - 10% off for Seniors (60+), Military & 1st Responders on every stay.

Please let our front desk staff know at check-in if you are eligible for any of our various discounts, or our Facebook LIKE activity program.

Thank you for trusting Bokhara Pet Resort & Grooming Spa where we strive to provide a clean, safe and fun environment. We look forward to seeing the Millehouse Family and Little Bit soon!

"LIKE" Bokhara Pet Resort on Facebook and receive a FREE fun activity with this upcoming lodging reservation, or for a future visit.